Terms and conditions

Published: April 14, 2024


These Terms and Conditions of use of the online store (hereinafter "Conditions") are applicable to orders for the purchase of products offered by AO Association for Waste Recovery through the page (hereinafter referred to as the Page).

The use of this Page implies the acceptance of the Conditions proposed by the AO Association for the Recovery of Waste, with headquarters in the Republic of Moldova, municipality of Chisinau, Str. Albisoara 80/3, Tel. contact +373 60 50 99 34, +373 67 25 32 57, email:

AO Association for Waste Recovery assumes the right to modify these provisions at any time, and the latest version can be found on the page, accessing the "Terms and Conditions" section.

This Page is dedicated to the use of natural persons who place orders for products sold by AO Asociatia per Valorificarea Deşeuriol.

We recommend reading these Terms carefully.

Security of personal data

Your personal data may be stored and used by AO Association for Waste Recovery for processing, confirming, executing orders, informing you by e-mail, text messages (SMS), mail or other means of communication, creating statistical reports and improving services and products.

The data provided by the customers are confidential, according to the law. Personal data may be transmitted to the legal authorities, only on the basis of the authorizations issued under the law or when AO Association for Waste Recovery considers it necessary to prevent or investigate the violation of the rights of AO Association for Waste Recovery or of third parties, according to legal procedures.

We inform you that you have the rights provided by art. 12-16 of Law no. 133 of 08.07.2011 regarding the protection of personal data, namely the right to information, the right to access data, the right to intervene on the data and the right of opposition, which you can exercise through a written request addressed to the AO Association for Waste Recovery .

Payment Card Details Transmission Policy

AO Asociatia per Valorificarea Deșeurilor, in no case will request the transmission by the visitors of the Page or customers, the data related to the bank cards such as: name of the holder, no. card, expiry date, cvv, etc.

In the case of payments made by card, the information regarding the bank card data (card number, expiration date, etc.) will not be transferred or stored on the servers of AO Association for Waste Recovery.

In the case of the 3D Secure system for payment with Visa or MasterCard cards, the data related to your card are entered directly into the Visa or MasterCard systems, and if your card was issued by a bank certified in the 3D Secure system, the authorization of the transaction it is done only after your authentication in this system – entering a secret code/password known only to you.

Page security

AO Association for Waste Recovery makes maximum effort to maintain information security. Unfortunately no data transfer over the Internet is guaranteed to be completely secure. However, we will take all reasonable steps to ensure that the security of your personal information remains intact.

To maintain the security of the page AO Association for Waste Recovery implements a series of measures, such as: use of https protocol, integration of reCAPTCHA v3, systematic updating of page files, online scanning of the page against viruses and attacks to.

Any attempt to modify the content of the Page or to access the personal data of another user or to affect the performance of the server on which the Page runs, will be considered an attempt to defraud the Page and will trigger a criminal investigation against the person or persons who ) tried this fact.


The entire content of the page – images, texts, documents, videos, graphics, symbols, web graphic elements and other data – is the property of AO Asociația pertru Valorificarea Deșeurilor and is protected by the Law on the protection of the right of copyright and related rights and the laws regarding intellectual and industrial property.

The use of any elements on the page is prohibited without the prior written consent of AO Association for Waste Recovery.

Description of the Products

Services and products are provided as presented on

AO Association for Waste Recycling will inform visitors about the unavailability of the Products, and if the consumer has already paid for the order, the amounts that the consumer has paid will be reimbursed by AO Association for Waste Recycling as soon as possible, but no later than 30 of days, in case AO Association for Waste Recovery cannot carry out the order.

AO Association for Waste Recovery reserves the right to change the descriptions of the Products placed on the Page without prior notice.

The maximum value of the obligations / liability of AO Asociația per Valorificara Deşeuriă towards the customer in the case of non-delivery or improper delivery, is the amount of the sums collected by AO Asociația per Valorificara Deşeuriola from this customer.


The content and price of the offers may be subject to changes by AO Association for Waste Recovery at any time, without prior notification to consumers.


Placing orders implies your acceptance of these Conditions and the conditions specific to the offers. AO Association for Waste Recovery reserves the right to request the necessary documents for order processing and validation, such as a valid identity document, if necessary.

The products purchased through the page can be resold or distributed for commercial purposes only with the consent of the AO Association for Waste Recovery.

Delivery of products

Products are delivered by post or email.

The price of delivery is included in the price of the product.

Return of products and financial means

Products can be returned for the following reasons:
In case you received the product you did not order;
In case you mistakenly ordered products you didn't need.

We guarantee your money back if:
You mistakenly paid more than you needed;
You mistakenly ordered products you did not need and did not receive them.

If you paid the order with the bank card, the funds will be returned only to the card account with which the order was paid.

Payment of products

Payment for ordered products can be made in cash at post offices or online, in the section, by means of a bank card.

If you want to subscribe through post offices, see the page

If you choose to pay online, by means of a bank card, you will be redirected to a secure web section on the bank's server serving the online payment system, having to fill in a corresponding form with bank card information requested by that bank .

If the card transaction is successful, your order will be processed by AO Association for Waste Recovery and you will receive the ordered Products by the end of the quarter.

When paying for products online, the company does not charge additional fees.

Applicable law and litigation

All clauses in these Conditions are governed by the law of the Republic of Moldova.

Any dispute arising in connection with the use of this Page will be resolved amicably. If the parties do not resolve the conflict amicably, the dispute will be submitted to the competent courts.